Our fully trained staff are on hand all hours of the day and night to ensure the residents' needs care are met. Our Registered Manager Becky Dallimore has extensive experience caring for older people living with Alzheimer's and Dementia.
All our staff are employed under a rigorous process which enables us to find the best candidates for the job. All our care staff have, or at least are working towards an NVQ Level 2 qualification in Health and Social Care. Likewise, our catering staff all have NVQ Level 2 in catering and hospitality.
We are committed to keeping our staff up to date with changing procedure and legislation using a continuous staff training programme.
Our staff are passionate and committed to providing the highest standard of care. Continuity of care is of utmost importance to us and our residents. Conducting regular appraisals and keeping our staff happy and motivated ensures that staff turnover is low and aids in the all-important continuity of relationships between carers and residents.
Our open and friendly management team allows staff, residents and family members to share any concerns or ideas freely and comfortably.